Returns & Exchanges

At ESR, we stand by the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original condition. Whether you need a different model or a full refund, our team is committed to ensuring your total satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your electronics or accessories in their original packaging, ensuring all manuals and components are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or exchange within 5 to 7 business days to your original payment method.